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Privacy Policy

1. Information We Collect

We collect personal information you provide directly such as name, email, phone number, billing address, and payment details when you register, place orders, or contact our customer support team.

2. How We Use Your Data

Your data helps us process orders, deliver products, personalize your shopping experience, send transactional updates, and improve our services through analytics.

3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance browsing, remember preferences, analyze site traffic, and deliver targeted advertisements.

4. Information Sharing

We never sell your personal information. We may share data with trusted service partners like payment processors and delivery services strictly to fulfill orders.

5. Data Security

We implement industry-standard encryption, secure servers, and access controls to protect your information from unauthorized access or disclosure.

6. Your Rights

You have the right to access, update, correct, or delete your personal information at any time. Contact our support team to exercise these rights.

7. Children's Privacy

Our services are not intended for users under 13 years old. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to external sites with separate privacy policies. We are not responsible for their practices.

9. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements.

10. Contact Us

For privacy-related questions, concerns, or requests regarding your personal data, please reach out at contact@savebigshoponline.info.

Terms & Conditions

1. Acceptance of Terms

By accessing and using Save Big Shop Online, you accept and agree to be bound by these terms and conditions.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

3. Product Information

We strive to display product details accurately. However, errors may occur. We reserve the right to correct inaccuracies.

4. Pricing and Payment

All prices listed are subject to change without prior notice. Payments must be completed before order processing begins.

5. Shipping and Delivery

Delivery timeframes are estimates and may vary based on location, product availability, and external factors.

6. Intellectual Property

All content on Save Big Shop Online including logos, text, graphics, and software is our property or licensed to us.

7. Prohibited Activities

Users must not engage in fraudulent transactions, attempt to hack systems, or violate any applicable laws.

8. Limitation of Liability

Save Big Shop Online shall not be liable for indirect, incidental, or consequential damages arising from product use.

9. Modifications

We reserve the right to modify these terms at any time without prior notification. Continued use constitutes acceptance.

10. Governing Law

These terms are governed by laws of the USA. Any disputes shall be resolved through binding arbitration in USA.

Return & Refund Policy

1. Return Eligibility

Most items can be returned within 15 days of delivery for a full refund or exchange. Products must be unused and in original packaging.

2. Non-Returnable Items

Certain items cannot be returned including personalized products, perishable goods, intimate apparel, and opened beauty products.

3. Return Process

Initiate returns through your account dashboard or contact customer support. We'll provide a prepaid return label and instructions.

4. Refund Processing

Once received and inspected, refunds are processed within 5-7 business days to your original payment method.

5. Exchange Policy

Exchanges are available for size, color, or model variations subject to product availability.

6. Damaged Products

Report damaged or defective items within 48 hours of delivery with photos. We arrange immediate replacement or full refund.

7. Return Shipping

For defective products or our errors, return shipping is free. For change-of-mind returns, shipping costs are deducted from refund amount.

8. Late or Missing Refunds

If you haven't received your refund within expected timeframes, check your bank account, then contact your card company.

9. Sale Items

Items purchased during clearance sales or with deep discounts may be final sale and clearly marked on product pages.

10. International Returns

International orders are subject to specific return policies. Customers are responsible for return shipping costs and customs duties.